Last Updated: 26 June 2026
We respect your privacy and are fully committed to protecting your personal information. This Privacy Policy governs the manner in which we process, collect, use, maintain, and disclose personal information collected from you. All personal data operations are conducted strictly in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.
In accordance with POPIA, personal information means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person. The types of personal data we may collect include, but are not limited to:
We will only process your personal information for lawful purposes directly related to our business operations, including:
• Providing you with our services and fulfilling our contractual obligations to you.
• Communicating with you regarding administrative notices, billing matters, and customer support.
• Complying with applicable South African legal and regulatory requirements, such as tax and corporate compliance.
• Improving our services and customizing your experience based on feedback and usage patterns.
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information with our business partners and advertisers. We may use third-party service providers (operators, as defined by POPIA) to help us operate our business, provided they are bound by appropriate confidentiality agreements and POPIA-compliant data processing agreements. We may also disclose your information when legally mandated by South African law enforcement or regulatory authorities.
Under POPIA, you hold explicit rights regarding your personal information, including the right to:
If you have any questions concerning this Privacy Policy, or if you wish to exercise your rights as a data subject, please contact our Information Officer at:
Email: [email protected]
Physical Address: 11B Eyton Rd, Claremont, Cape Town, 7708
You also have the right to lodge a formal complaint with the Information Regulator of South Africa should you feel that your personal information has been processed unlawfully.
The Information Regulator (South Africa)
Email: [email protected]
Website: justice.gov.za/inforeg/
Last Updated: June 26, 2026
The content provided on this website—including all text, graphics, images, and other material—is for educational and informational purposes only. It is not intended as, nor should it be considered a substitute for, professional medical advice, diagnosis, or treatment.
Always seek the direct advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition or treatment plan. Never disregard professional medical advice, nor delay in seeking it, because of something you have read on this website.
Reliance on any information provided by this website, our employees, contracted writers, or others appearing on the site at our invitation is solely at your own risk. Any treatment decisions must be made in direct consultation with an appropriately qualified healthcare professional who can review your comprehensive medical history and current circumstances.
This website and its content are governed by the laws of South Africa. Any disputes arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of South Africa. By continuing to use this site, you acknowledge and agree to these terms.
All bookings are subject to availability and formal confirmation. A booking is only considered finalized once the required deposit or full payment has been received and acknowledged by us in writing. We reserve the right to decline any booking at our sole discretion.
All fees are stated in South African Rand (ZAR) unless explicitly noted otherwise. Full payment must be settled prior to the commencement of the service or treatment. Any outstanding balances may result in a delay or cancellation of the scheduled service.
Cancellations must be communicated to us in writing at least 48 hours prior to the scheduled appointment. Cancellations made within 48 hours will incur a cancellation fee equal to 50% of the total service cost. No-shows will be charged the full service amount.
Refunds for eligible cancellations will be processed within 7–14 business days. No refunds will be issued for completed services or partial attendances. Discretionary refunds for extenuating circumstances are evaluated on a case-by-case basis.
All clients are required to complete a truthful and accurate medical history assessment prior to undergoing any treatment. Failure to disclose relevant medical conditions may result in a refusal of service or complications for which we are not liable.
While every precaution is taken to ensure client safety, we accept no liability for any loss, damage, injury, or adverse reaction resulting directly or indirectly from the treatments provided, provided such outcomes are not due to gross negligence or willful misconduct on our part.
These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts.
Doctor-led peptide therapy, Cape Town. Supervised, honest, built around you.
Cape Town, South Africa
© 2026 Dr Andrew Macleod · Doctor-led Peptide Therapy
Educational information only. Treatment decisions are made in consultation.